Considering becoming a subscriber at WP Tangerine? Wondering if this WordPress support and maintenance service is worth the subscription price? Well, with this WP Tangerine review, our editors hope to answer those questions and more so that you can find out everything you need to know about this WordPress support service before you sign up.
As you read through this comprehensive overview of WP Tangerine, we will provide you with lots of information about this WordPress support and maintenance service and go over what they have to offer.
Unfortunately, because there aren’t enough user reviews posted online at this time for WP Tangerine, our editors are unable to analysis and tabulate a score for this WordPress support provider. Please check back for that later as we are sure that we will be able to provide you with an Outsourcing Compared Score soon. In the meantime, read on to learn more about WP Tangerine and all that they have to offer.
An Intro to Our Review of WP Tangerine
WP Tangerine provides monthly WordPress support, development, and design services, which means that they are able to manage sites and complete tasks and fixes on any platform-based issues their clients might experience.
The company’s services are aimed at small business owners and site operators that lack the time or know how needed to fix WordPress issues. With a staff of developers, designers, and quality assurance operatives, you can submit an unlimited amount of WordPress-focused tasks to be performed.
WP Tangerine was founded in 2015 by Matthew Goff and Marcus Krupp, because both serial entrepreneurs were tired of the available web support services on the market at that time. As a result, they took it upon themselves to create a solution that places a priority on value rather than costs.
From their previous online efforts, they knew that both big projects and small tasks come part and parcel with content management systems and, also, that millions of people choose to use WordPress to power their websites. As a result, WP Tangerine was launched by the duo in Berkeley, California.
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WP Tangerine’s Services
Here’s What WP Tangerine Has to Offer
The services offered across the three plans found at WP Tangerine vary in a few ways. For example, each plan allots support for a fixed number of sites. With the Basic plan you can expect them to handle tasks for one website. Subscribers who opt for the Pro plan will be able to have tasks completed on three websites. Finally, with the Pro Plus plan, you can get support for a total of six sites from the crew at WP Tangerine.
All plans include turnaround in one business day as well as theme, plugin and core software updates, 24/7 unlimited requests, uptime monitoring, site backups, and restorations. Because so many eCommerce sellers choose to power their stores with WooCommerce, support for this popular plugin is offered with all plans as well.
Both the Basic and Pro plan see each WordPress task being worked on for up to one hour in a business day with tasks being done chronologically rather than at the same time. As an added incentive to sign-up for the Pro Plus plan, subscribers can expect to receive two hours per business day allocated to tasks rather than the one hour that’s allotted with the two lower-level plans. In addition, website builds and redesigns are also offered to subscribers who choose this plan.
While the mid and higher-end plans both include unlimited Adobe Illustrator and Photoshop graphic design tasks and priority emergency care, your choice will depend largely on how many sites you need supported and how much attention you anticipate needing given to those sites during any given day. So, it is a positive that the firm has options to cover a wide range of WordPress users.
WP Tangerine does offer subscribers a lot in the way of support and maintenance services, but there are a few things that they don’t provide. For example, they don’t offer hosting, but they can provide the service through their partnership with WP Engine. They don’t manage social accounts linked to the WordPress sites that they handle and they categorically will not code a website from the ground up. Finally, they won’t register your domain name, so be sure to have one ordered if you go with this firm.
Plans and Pricing Options
A Look at WP Tangerine’s Subscription Options
The Basic, Pro, and VIP plans all provide subscribers with access to the WP Tangerine staff who will work to take care of various tasks and fixes. On each of these monthly subscriptions, you’re not tied into contracts and you can cancel your plan at any time. And all include a 30-day money back guarantee should you find that you’re not happy with the service you receive.
In addition to their normal plans, WP Tangerine listened to their customer’s requests and have begun offering Start/Maintenece plans.These plans provide affordable, low-use access to the company’s expert WordPress team for those who don’t anticipate needing a considerable amount of support.
The Collaboration Process
How the Support Process Works at WP Tangerine
WP Tangerine outlines a simple process for you to follow in order to get tasks and support to your liking. The first step is simply to choose a plan that’s right for you. You can choose the best plan for your situation depending on how many sites you run, your desired turnaround, and the care-level required.
Once you’re signed-up, you can then submit as many tasks as you like and the WP Tangerine staff will work their way through them during the daily support time that you’ve been allotted as a part of your plan. On average you can expect around 20 small tasks to be completed in a calendar month.
In addition, WP Tangerine quite handily provides you with daily updates on the progress of your task to keep you informed right up until your task reaches completion. Once one task is finished, they will begin on the next one in the queue.
Summing Up Our Review of WP Tangerine
WP Tangerine is widely regarded as an affordable service that offers a lot of beneficial features in the way of site fixes and support. In the world of website support, being able to outsource unlimited tasks over a month to WP Tangerine, so that they can take the burden of site support off of your hands, is really beneficial for site owners both big and small.
By offering WordPress fixes, optimization, site improvement, and WooCommerce support, WP Tangerine practically covers all of the bases on even their lowest tier plan. It also gives you the flexibility to upgrade or downgrade plans in tandem with the growth of your site or business.
Finally, for those of you who are still on the fence as to which WordPress/WooCommerce support and maintenance service to choose, WP Tangerine also offers free website reviews. By participating in one of their site reviews, you can always see what they can do for your site before signing up.
The Final Rating
The Outsourcing Compared Score for WP Tangerine
Unfortunately, there aren’t enough user reviews online at this time for us to tabulate a score for this WordPress support and maintenance service. Check back soon to see when we are able to update this company’s rating information.